Privacy Policy
Last updated: January 2025
1. Information We Collect
We collect information you provide directly to us — including your name, email address, phone number, delivery address, and payment information when you place an order or contact us. We also automatically collect information about how you use our website, including browser type, pages visited, and referring URLs.
2. How We Use Your Information
We use the information we collect to process your orders and payments, send order confirmations and tracking updates, respond to your enquiries and service requests, send marketing communications (with your consent), improve our website and products, and comply with legal obligations.
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this policy. We may share your information with service providers who assist in operating our website and conducting our business (such as payment processors and delivery companies), subject to confidentiality agreements.
4. Payment Security
All payment transactions are processed through PayU, a PCI-DSS compliant payment gateway. We do not store your full card details on our servers. All sensitive information is encrypted using SSL (Secure Sockets Layer) technology.
5. Cookies
Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can disable cookies in your browser settings, though some features may not work properly.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Order data is retained for 7 years for accounting and legal compliance purposes.
7. Your Rights
You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at privacy@himajal.com or write to us at our registered address in Hyderabad, Telangana.
8. Contact Us
For any privacy-related questions, contact our Privacy Officer at: privacy@himajal.com | Divyank Industries Pvt. Ltd., Hyderabad, Telangana, India.